But when you add a new address to your account, shipping to that new address could cost you money. When Amazon ships a replacement to a new address, it could cost them money. The risk profile is very different, so the implementation is different.
For the record, I don't understand why Amazon keeps allowing this. It seems like it could be fixed without much of a hit on customer experience, and the fraud ultimately does cost all of us more, as they have to cover those costs through higher prices.
For the record, I don't understand why Amazon keeps allowing this. It seems like it could be fixed without much of a hit on customer experience, and the fraud ultimately does cost all of us more, as they have to cover those costs through higher prices.