It sounds like their decision was justified, but it's too bad they settled on a non-removable battery pack. It would be nice to carry a spare battery with you if you were planning a longer ride.
My thoughts exactly. I wouldn't mind carrying a spare in my backpack for longer rides with friends or SO on weekends. In this state, the board is limited to be a commuting tool for me.
For the days I don't feel like riding a motorbike, I guess I'll keep using my regular $100 skateboard + train combo.