However, I don't think the communication was poor at all - they have sent out 39 project updates over a year, which is almost one per week. Yes, the production was delayed and it took me 11 months to receive my Pebble after ordering, but that's reasonable considering the fact that I was backing the development of an untested and over-subscribed hardware product.
While production was delayed, software is another thing. I backed it for being able to program for. They never explained why being late in physical production meant they did not have to say anything about the software part.
However, I don't think the communication was poor at all - they have sent out 39 project updates over a year, which is almost one per week. Yes, the production was delayed and it took me 11 months to receive my Pebble after ordering, but that's reasonable considering the fact that I was backing the development of an untested and over-subscribed hardware product.