Anything can be used for the good or for the bad. Defining how the organization is structured and how it operates usually is usually not about how people really do their actual work -- unless there are safety etc. regulations that must be met. Many enterprises are in constant chaos, which stresses people out. Adding some structure to it helps to alleviate that stress. For example, if there is a good template to document something, you don't have to start from the scratch. Of course, you could also go all in automate all your "management", in order to avoid talking with your employees. I don't think that will end well.