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So they have no durable principles for deciding who or what to refund… doesnt that make them look even worse…?


Or they do, and two sentences from two different experiences don't tell a full story?


Okay “they do” based on what more compelling evidence?

Its not like the credibility of the two prior HN users are literally zero…


I am saying there is no evidence either way: they had contrasting experiences and one GP established this means that company has no standardized policies. Maybe they do, maybe they don't — I don't think we can definitively conclude anything.


So if you acknowledge the prior claims have more than literally zero credibility… then what’s the issue?

That I dont equally weigh them with all possible yet-to-be claimed things?


I object to your conclusion that "they have no durable principles": not sure how do you get to that from two different experiences documented with a single paragraph.


Because I can assess things via probability… without needing 100% certain proof either way?


This is becoming futile: this is not even about proof, but there not even being a full account of two cases you are basing your opinion on.

Obviously, you can derive any opinion you want out of that, but while I am used to terms like "probability" being misused like this, I've generally seen a higher standard at HN.

To each their own, though. Thank you for the discourse and have a good day.




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