At least you guys don't have a system that uses ActiveX. That's how it is in South Korea[0], supposedly the world's "most wired" nation. You can only use IE, on Windows, to access online banking services. Things are slowly getting better thanks to the explosion of iPhone/iPad/Mac popularity in Korea (particularly the iPhone), but even now, IE has more than 91% market share in South Korea[1].
Yeah, my reply was rude--I'd delete it if I could but I guess I've passed the point of no return. I can certainly sympathize with software screwing you over.
0: http://www.kanai.net/weblog/archive/2007/01/26/00h53m55s
1: http://blog.mozilla.org/gen/2012/05/29/browser-competition-i...