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Samsung sucks. Their customer support is a joke. And this is across the world. Right now I am back in Brazil, just got a new samsung product. It was delivered non-functioning. Hours since I submitted a ticket. No answer. Talking to a real human being is impossible.


reclameaqui.com.br is usually helpful.


Their hardware is technically great. It is the software that sucks.


It seems that way. The camera on the S24U seems to be a decent piece of engineering which is totally hosed by awful software and a sensor that can't be accessed at full res by third party apps.


hard disagree, i gave my anecdote as a top-level comment, but they have an across-vertical problem in their company, but why fix it if they make money


It was a dishwasher, without any smart capability. Probably just a very simple micro-controller.


Their phones are alright but everything else they make sucks




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