As a dev working in big tech, I'm sure they do feel embarrassed, and I'm sure there is jack shit they can do about it. Is that how you feel?
I don't know how many times I've reasonably pointed out why our product is extremely user-unfriendly - backed by evidence from user feedback and endless reddit complaints - but I still get shot down, badly. "Disagree and commit" they say, which is just short for "do what we tell you and shut the fuck up". If you bring up issues too many times, you end being treated like an agitator and they make your life hell. This has remained true for the many different industries I've worked in over the last 17+ years. Software developers are effectively powerless in many organizations.
I don't know how many times I've reasonably pointed out why our product is extremely user-unfriendly - backed by evidence from user feedback and endless reddit complaints - but I still get shot down, badly. "Disagree and commit" they say, which is just short for "do what we tell you and shut the fuck up". If you bring up issues too many times, you end being treated like an agitator and they make your life hell. This has remained true for the many different industries I've worked in over the last 17+ years. Software developers are effectively powerless in many organizations.