Wow, ok. You think there is nothing wrong with the airline telling me that 1 seat is available on one screen and then telling me that there are no seats available unless I pay more on the next screen? (If I go back to the previous screen it still tells me that 1 seat is available.)
The alternative to this is that when I compare prices of different flights I see the correct full offer for the price I want to pay. This flight is not the only available flight. I would have chosen a different flight on Google Flights if I had known that there are no seats available at this price. But now I am 10 minutes into the process and just want to be done.
What is a dark pattern by your definition? A literal picture of a pattern colored dark gray?
> airline telling me that 1 seat is available on one screen and then telling me that there are no seats available unless I pay more on the next screen?
This is a misunderstanding. Airline does not tell that you need to pay more. You can click on Continue button and complete the purchase. Even the popup you have shared tells you exactly this.
Yes, you are right. When you reserve a "table" at a restaurant you are actually not promised chairs. If you want to reserve chairs - that’s +$20. Don’t want to reserve chairs? Just show up at the restaurant and there might be chairs available.
This is a great example. When you reserve a table at the restaurant they might offer you several seating options when they are not busy. But if they are full they will get you seated and not ask you for extra money. But you may end up next to the toilet.
Try reserving a specific table at the restaurant. An hour before the dinner.
That's not the point though. The point is that when you place a reservation, certain things are included. In the case of a restaurant, chairs are included. In the case of Delta, they explicitly state right under the agreed upon price that there is a seat available that I can reserve. It might be close to the restroom, sure. But they should not list this offer as inclusive of seat selection if there are no seats to select.
For some reason you fail to acknowledge that features listed under the price must be included in the price.
> Try reserving a specific table at the restaurant. An hour before the dinner.
Restaurants don't allow you to go through the reservation process to only suddenly mention at the last stage that the table has no chairs, or no table top (just table legs).
> Restaurants don't allow you to go through the reservation process to only suddenly mention at the last stage that the table has no chairs, or no table top (just table legs).
Are you under the impression that they are going to make you stand up on the flight?
The alternative to this is that when I compare prices of different flights I see the correct full offer for the price I want to pay. This flight is not the only available flight. I would have chosen a different flight on Google Flights if I had known that there are no seats available at this price. But now I am 10 minutes into the process and just want to be done.
What is a dark pattern by your definition? A literal picture of a pattern colored dark gray?