It really is awful. It also has arbitrary travel restrictions so that you can’t go home in case of sickness, death, weddings in the family for instance.
And to add to that, you don’t know how long it’s going to take. It’s all rate limited in a very opaque fashion, instead of just having a simple to understand but high bar.
In either case, the US as a whole benefits so overwhelmingly from these types of immigrants. It’s really the best and brightest. They just come pre-trained and start paying high taxes immediately.
But the fact is, that no one is happy with the immigration process. It's utterly inhumane and expensive.