Ye God I hate "chain of command" places. "Need to know basis" is the most toxic leadership type there is. Since my conscription it instantly makes my blood boil.
You always want to be able to sidestep your boss to your boss's boss of you need to. Or talk to end users and customers.
You always want to be able to sidestep your boss to your boss's boss of you need to. Or talk to end users and customers.