Managers and C-levels surely have appetite for this. In the end it just degrades mostly to trial-and-error, which I'm sure is no problem because the people have to do the real work get sick of it and get replaced (sometimes voluntarily, sometimes with force), or play the game nice out of fear losing their job (thus feeding the beast).
It's not very surprising since 'products' nowadays are more like 'services' instead, and offer some kind of encapsulation: people are not interested much in how something ticks behind the scenes, and so it can drive down the behind-the-scene quality. They also are conditioned to accept lousy excuses (including none) for outages and breakdowns, because they got sold 'magic', and boy that is magical..
You'll might have to work in obscurity to keep up operations quality, which is in turn a driver for your own demise. Game over.
I'd like to suggest to you the following reading material:
It's not very surprising since 'products' nowadays are more like 'services' instead, and offer some kind of encapsulation: people are not interested much in how something ticks behind the scenes, and so it can drive down the behind-the-scene quality. They also are conditioned to accept lousy excuses (including none) for outages and breakdowns, because they got sold 'magic', and boy that is magical..
You'll might have to work in obscurity to keep up operations quality, which is in turn a driver for your own demise. Game over.
I'd like to suggest to you the following reading material:
- Bullshit Jobs (David Graeber, 2018)
- The Dilbert Principle (Scott Adams, 2000)
- Future Shock (Alvin Toffler, 1970)