> There was a time when designers were taught to value fitness for use.
I've worked with designers who I saw specifically laying elements out so as to avoid the issue the article author's wife ran into.
There is a problem though. Phone screens are of variable height, and user's can change their font settings. While this issue shouldn't happen with default settings with OEM apps or UX elements, it is not possible to avoid it completely given the exact wrong set of circumstances lining up.
Of course, not hiding the scroll bar would be best, and ideal is having multiple affordances, such as partially clipped content and a scroll bar.
I've worked with designers who I saw specifically laying elements out so as to avoid the issue the article author's wife ran into.
There is a problem though. Phone screens are of variable height, and user's can change their font settings. While this issue shouldn't happen with default settings with OEM apps or UX elements, it is not possible to avoid it completely given the exact wrong set of circumstances lining up.
Of course, not hiding the scroll bar would be best, and ideal is having multiple affordances, such as partially clipped content and a scroll bar.