Also, you now have the usual software management failures. My Apple Watch 2 is about 7 months old. Every function on it works worse than when I bought it: e.g. Siri has gone from activating 80% of the time to about 30%.
No other industry gets away with such routine negligence of core job functions.
That's because people don't buy these things for their functionality, but for the functionality they imagine they could have. Not coincidentally, that is also how they are marketed. People are always sitting on a park benches on their smooth-screened laptops with absolutely no glare and a huge grin on their face.
No other industry gets away with such routine negligence of core job functions.