Except that most people don't think of their lives as "problems", not "big problems" (more like little annoyances), and definitely not "problems that can be fixed by software".
Source - had same idea, surveyed 50 random people on the street.
But, by interviewing them, they might be able to find those annoyances and those problem areas. A skilled interviewer could probably find potentially solvable problems, that others may not have considered.
Source - had same idea, surveyed 50 random people on the street.